NymVPN account status

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1

In account status I have a max limit of 4000 GB
It currently shows a bandwidth remaining of 3700
I struggle to interpret it: Does it mean I have used 3700 of 4000 so that I only have 300 GB left to use - or does it mean that I can still use 3700 of 4000?

2

From what you describe, you should still have 3700gb of usage left.

3

Good.
If I don’t use that specific account at all - will it ever ‘fill up’ to 4000 GB?
I’ve seen reset date moving weeks ahead - several times - w/o filling up to 4000.
I’m deliberately not using this account to see when bandwidth will be max.

4

Thanks for taking the time to test and sorry for the disruptions caused.

  • Do you have multiple NymVPN subscriptions?
  • Are you currently using in-app payments to renew your subscription?

We’re looking into this. If you can send me your NymVPN account ID, we can use it to investigate further.