Help can't connect Android or Linux

[eaglesavage]

Hello, I can’t seem to connect to the VPN anymore on Linux or Android. On Linux, when I try to connect, I get this message: Internal error - Account API failure: SYNCING_STATE failed to get account summary with device

When trying to connect on Android, I get an “api failure” message.

Right now, I’m more concerned about the Linux machine not working. Any help would be appreciated. Thanks.

[salazar]

Hey @eaglesavage, are you still seeing this issue? We recommend attempting to connect using a different network too. If you can send logs + more details on the steps you’ve tried so far, we can investigate further: https://support.nym.com/hc/en-us/requests/new

Make sure the time is synced on the device you’re using as NymVPN uses it for replay protection.