Criticism of the bandwidth limit!

Hello,

I have to get rid of criticism of you again.

What do I need to see, in version 1.26? You’re now adding a bandwidth limit? Are you really serious now? This has never happened before, and you don’t see it with any other VPN provider. And you don’t inform customers about it? Sorry guys, but you’re clearly going a step too far!

What’s the point of this nonsense? How do you come to that conclusion? This is very customer-unfriendly and does not correspond to a VPN provider that restricts its customers. What is 2 TB? They’re gone in no time, donwloads, surfing streaming and so on and so forth…

Other problems seem unimportant to you, like lockdown mode, etc. But you can quickly implement a bandwidth restriction. And then you should also write to you if you want more bandwidth? But certainly only for a fee.

I don’t think we’re going down well with customers like this. I can guarantee you!

Greetings

Gerhard

I never pass 2TB, but I could guess it would be useful for Mixnet usage only, to not overload the Mixnet with torrents downloads etc.

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Hello, thank you for your reply.

It may well be that you never or rarely exceed 2TB. But did you know they were introducing this? Were you informed about this by Nym? But the fact that it has now been introduced quietly and secretly and the customer has not been informed about it, I do not think is fair and not good. No other VPN provider (that I know of) limits the use of the VPNn’ or bandwidth, but Nym does it. It is and was introduced secretly without the customer knowing about it.

I wonder what that’s all about?!

You pay something but only get a limited benefit and if you want more, you are asked to pay. Or you still have to justify to support why you need the more bandwidth you want.

They are welcome to do this with the mixnet, but not with normal surfing.

But not even the basics have been incorporated yet, like:

  • Lockdown mode
  • Automatic connection when the computer starts
  • no protection against AI snooping/location
  • no protection against being recognized as a VPN customer, as X does
  • App start after computer restart takes an extremely long time to start.

And much more! They promise a lot but don’t implement! But there is a bandwidth limitation, as they are very quick to introduce/build this, instead of finally getting their construction sites (errors, missing functions, etc.) finished.

Gerhard

Well, I for myself are quite happy with what NymVPN offers. But you can be rest assured that the Nym team is always listening to it’s customers and always quick in implementing proposed things. Well, that at least is my impression.

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The bandwidth limit exists because your subscription gets converted into NYM token purchases that fund the node operators running the network. A bandwidth cap is just what your subscription actually buys when it has to pay hundreds of independent node operators to keep running.

While it may be painful, it’s not just some arbitrary decision Nym decided to implement.

Without a cap, a small number of heavy users could easily overwhelm the node operators’ infrastructure. Every byte gets multiplied across multiple hops, so one person torrenting 20TB actually costs the network 40-100TB of aggregate bandwidth across operators. Their VPS costs would blow past what they’re earning in rewards, and the rational thing to do at that point is shut the node down. The bandwidth limit is basically what keeps the operator economics viable, without it the whole incentive model falls apart.

5 Likes

Makes sense! Edit: I selected to reply to the official Nym response but i don’t think it captured that in my original post (may be a bug). I’ll just add that that is probably the best reasoning for a vpn throttle possible and makes total sense; definitely needed (a potential downside of a dvpn of this nature).

While the tone of these posts (and poor grammar (not that i am much better)) annoy me, im grateful for @stryken bringing these issues/potential issues to the forefront and making the community aware. Edit again: Nvm i see where it captured the reply :slight_smile:

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Hi @strykenKN, the bandwidth limit isn’t new. It’s been there since the beginning but may have surfaced as slightly different errors in older app versions. You can read more about it in our help centre article here.

We’re actively working through requests from users hitting this error, and in most cases we can top up your bandwidth at no extra cost (though this may change if network abuse is detected).

We’re also working on more accurate handling of bandwidth tickets and an anonymous top-up flow so users won’t need to contact support at all.

As for the other features you mentioned, they’re on our radar. Ad blocking, custom DNS, and alternate login methods were all community requests from recent months, and all of them are already part of our latest releases!

1 Like

Even using the mixnet normally would drain the bandwidth because the cover traffic also counts against the bandwidth limit

I’m buying mixnet, and I was specifically targeting mixnet; I couldn’t care less about a regular VPN.
I bought a yearly plan yesterday. I downloaded the latest version from the official website.
I launch the client and see a message: 1925 gigabytes remaining.
I launch Grok and ask what I should do? Where did the 75 gigabytes go?
Grok says: it’s normal, they have a bug in how they display traffic, just exit the client and log back in.
I exit the client and log back in, and the counter shows 1925 gigabytes remaining.
My internet speed is 50 megabytes per second, and nym is active for a few minutes when it’s running.
I opened a YouTube video, but it opened in 144p, and seeing this, I closed the video (I think I wasn’t even logging in through mixnet at the time, but through nym’s VPN because nym couldn’t even connect to the network at all).
I connect to mixnet. I open the GitHub issue page for the nym section and look at my nym client: 1850 GB remaining, counter reset in a month.
After 10 or 5 minutes of using the client, I was charged 150 GB for one GinHub balance.
I clicked the refund button to cancel my subscription.
It’s a weekday, and no one on GitHub has read anything.
I have no idea how you use mixnet, which considers 153,600 megabytes to be 1 megabyte via mixnet.

You can reach out anytime to have the bandwidth reset.

That’s definitely some strange behaviour, if it translates to that high usage for you when using mixnet. But big changes to mixnet mode are coming as early as next month, we’ll evaluate this again once they’re implemented.

I’ve tried connecting twice since yesterday, but it seems it’s completely stopped connecting, both via VPN and Mixnet.
I have Adguard, an ad blocker, installed on my system, along with its new SockFilter, but they shouldn’t conflict.

UPD

I was able to connect via Switzerland/Switzerland.
It looks like there really is a complete conflict with the Adguard ad blocker.

Traffic stopped evaporating.

You can enable ad-blocker in-app now. Or use DNS customisation from within NymVPN. If you have different configs setup network-vide, that can cause connection issues.

Yes, I saw a conflict with Adguard addbloker app.

I disable Adguard addbloker, it works.

8 gb download transform to 50gb when I use wireguard.

Is this really normal?

2 hop mode - 8gb download take 50gb buffer.

About 2 weeks ago I saw my account was 3700 of 4000 GB and would reset 19.04.2026
I stopped using the app - to wait for the APR 19 reset.
I just opened the app - w/o having used it for 2 weeks - it still says 3700 of 4000 GB - and now reset will be 26.04.2026!?
What is going on?

If i ever used over 2TB data a month, even my ISP would blacklist me​:expressionless_face::expressionless_face::expressionless_face::expressionless_face:

Well, only if your ISP is RKN.

Sounds like a bug, report it with NymVPN account ID on support.nym.com and we can investigate + force reset your limit

Connecting to different gateways can result in higher bandwidth usage. You can learn more about how it currently works here

..will do, thanks