Problem of no connection with new version v2026.11 using Fast mode on Android

General
1

Hey there,

does anybody else experience the following behavior on Android with the version v2026.11: When I use the Fast mode and choose an Entry/Exit server combination (even with Random/Random), my NymVPN is no longer able to connect. It comes until step 6/6, then seems to be “broken” because it returns to step 1/6 and then seems to be stuck in a “connection attempt loop”. I can choose different Entry/Exit server locations, it does not matter.

When I switch to Mixnet mode, everything works immediately.

I have already tried the following:

  1. Switched from Wifi to Cell connection. No change.
  2. Restarted my phone - no change.
  3. Uninstalled and reinstalled NymVPN - no change.
  4. Cleared data+cache - no change.

Even trying another VPN solution works out of the box.

My laptop with NymVPN on Windows 11 works out of the box.

Does anybody have any idea what else I can do to further check what is causing this?

Thank you very much!

1 Like
Android: Nym Client hangs on FastMode in an "connecting" state 6/6 and then tries switches the server
NymVPN v2026.11 is live! And she's mighty
2

Hi there,

Thank you for sharing this report. I’ll be escalating this issue right away.

We need to conduct further investigation in order to provide you with a thorough response.

Appreciate your patience and understanding in the meantime. In the meantime if you can provide logs please send them here: https://support.nym.com/hc/en-us/requests/new

Best regards,
Salazar

3

Hey @salazar, I recently uploaded log files to the support. Now, I keep waiting for the analysis and the reply…

4

Getting the same issue on my Pixel 7 running grapheneOS

5

@patrick.weiden @code-zm I’m sending you a test release link in DMs. The fix will go live later this week, so it would be great if you could check whether it resolves the issue on your device.

2 Likes
6

Will do this evening. I will write you my detailed results then…

7

Tests were done. With the prerelease I was able to successfully connect using cell phone network as well as WiFi… :+1:

1 Like
8

Hi @salazar Could you please send me the test release as well? I’m experiencing exactly the same issue described here.

9

it’s being tested now on github: https://github.com/nymtech/nym-vpn-client/releases/download/nym-vpn-v2026.11.3-beta.2/nym-vpn-fdroid-2026.11.3-beta.2-prerelease.apk

1 Like
10

@salazar: The test release from Github does not work, at least on my side it is not working again.

I sent new logs to the ticket that I had opened…

Oh, I noticed that the other prerelease you had sent me does not work any longer. For that, I also sent logs to the ticket…

11

Thank you very much, @salazar This version works for me.

1 Like
12

@salazar: Sorry for disturbing again. I recently (again) installed both versions after each other, i.e., the one from Github and “yours”. “Yours” now works, whereas the one from Github doesn’t.

13

Thanks for the update - can you also check if these issues are being caused due to bad gateways? Switch to other locations and let us know if you can connect.

Appreciate the testing and thorough reports!

14

@salazar: I sent the log files of the beta prerelease version from Github which does not work to the ticket.

I chose same Entry/Exit node combination (via country, not specific gateway), I chose different Entry/Exit country combinations and I chose Random/Random for Entry/Exit nodes.

In all mentioned combinations, different gateways were chosen via NymVPN for the Entry/Exit node “countries”, I did not choose any specific gateway. Even in the Random/Random setting, different countries were chosen for Entry/Exit.

15

Was it beta 3 or beta 2? Beta 3 is available now

16

I tested with beta 2, but beta 3 doesn’t work either.

17

This release (beta.2) worked for me

18

Can you provide logs for beta3 failing? Make sure to do a clean reinstall

19

I uninstalled all versions of NymVPN (Prerelease/Beta, Nightly, Release) and reinstalled Beta 3. I ran several connection attempts using Fast mode, not successful; afterwards a connection attempt with Mixnet was immediately successful. I again performed those tests over cellular and WiFi network, and again with varying Entry/Exit servers. Still the same behavior as before…

The log files have been sent to the ticket!

1 Like
20

@salazar: I justed wanted to politely ask if there are any news on my connection issues with the current version? Thanks!